Exchange or refund for any items from the shop can be made within 7 days of receiving your order (buyer covers all shipping costs). Item must be unused and in original condition. Refund will be issued within 7 business days after receiving your item. A copy of your invoice must be included in the box (this can be found in email or your PayPal account). Exchanges/refunds after 7 days are not accepted.
***Clearance items are final sale and cannot be returned/exchanged***
ARBackdrops always ships to the address given at checkout unless otherwise specified.
AR Backdrops ships internationally. Sorry, some international orders are not trackable. Customs may delay your package for up to 8 weeks. This does not happen often, but it can happen. The buyer is responsible for any additional fees that may be charged at customs.
ARBackdrops cannot be responsible for any items lost or damaged in the mail. Once shipped, your package is out of our hands.
We do our very best to give our clients a fabulous experience with our shop. If there is every a problem with an item you have purchased from us, please contact us ASAP! firstname.lastname@example.org